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Receptionist - Motel Industry

Are you an experienced Motel Receptionist or are you working in a different industry and looking for a change?  Our Client is seeking an experienced  Receptionist who is committed to providing their guests with a quality excellent service during their stay.

We are looking for a friendly, motivated, and adaptable individual who is passionate about customer service! Experience in the industry is preferred but not essential – our Client is happy to train the right person who meets their personal requirements. This is a Maitland based role offering fulltime hours,  however some flexibility to work school hours is also an option.

Key Duties & Responsibilities:

Customer Service:
Greet and assist guests with check-in and check-out, ensuring a smooth and friendly experience.
Room Bookings & Rates: Manage room bookings, provide accurate rate quotations, and assist with reservations as required.
Problem Solving: Address and resolve guest enquiries and issues, ensuring customer satisfaction and effective solutions.
Accounts: Handle point-of-sale transactions, including processing payments and managing EFTPOS.
Social Media & Marketing: Promote the business via social media, update the website, and run weekly campaigns.
Additional Motel Duties: Be flexible in assisting with other motel needs such as assisting within the restaurant or basic housekeeping matters

Essential skills necessary to apply: 
  • Experience as a Receptionist, ideally within a fast paced customer service setting
  • Excellent computer skills with the ability to learn new systems 
  • Positive, motivated attitude with a friendly and bubbly personality
  • Ability to multitask and remain calm under pressure
  • Strong communication skills and a team player
Why Join Us?
  • Training Provided: We will support and train you to ensure you are set up for success.
  • Supportive Environment: Join a close-knit team where your contributions matter.
  • Variety in Duties: No two days are the same, and you will gain valuable experience across different areas.
How to Apply:
If you're ready to join a dynamic team and play a key role in delivering outstanding guest experiences, please send your resume and cover letter for immediate consideration. We look forward to hearing from you!